Problems we’ve solved in the industry
The key challenge is to serve millions of customers in a timely and cost effective manner, to ensure renewals and flow of documentation. Broadside takes care of both “timely” and “cost effective”, and a few million emails are no problem. Insurance renewal notices are usually generated in large batches, and each personalised renewal notice is unique. Similarly, each renewal confirmation and policy document is unique and needs delivery. Broadside knows and understands this. Little wonder, recipients do not get spammed; they get email.
How we have solved
the problems
You can load a batch of several tens of millions of emails into Broadside, and transmit the entire batch at a set starting time. Broadside’s powerful batch processing features allow you to create and load a batch onto our servers, check and validate that everything is in order, send out test emails from the batch, and then when all is ready, fire the full batch. This mode of operation matches well with an insurance company’s renewal notices, or premium payment reminder mails. Why do it here-and-now when you can do it later-and-better?
Broadside is inherently designed to respect the privacy of the mails it is processing, and these mails are not stored or copied into any Broadside permanent storage area other than the minimum time required for transmission. This keeps insurance commercial details confidential. We do not want to know anything that doesn’t help us serve customers better.